Buy on Gunfinder
Gunfinder is both a marketplace and a search engine: you find listings that are exclusive to Gunfinder, plus listings from major platforms and shops. This way you find the best deals online – and there are two ways to buy.
The two ways to buy
- Marketplace listing (directly on Gunfinder): You contact the seller directly – via the green Buy button or via Ask a question (envelope icon).
- Listing from an external shop: If you click the green button, we will take you directly to the respective shop where you complete the purchase.
How to complete a purchase with a marketplace seller is explained under Safe trading on Gunfinder.
Can I call the seller?
Currently, no phone number is published in the listing. A phone arrangement is possible if the seller gives you their number. However, we recommend clarifying the most important details in writing via the Gunfinder chat – this way the process remains traceable and secure.
I can’t reach the seller
If you write via the Gunfinder messaging system, the seller will also be notified by email. A reply can take a few days. If you don’t get one, you’ll find the next steps under Seller doesn’t respond. For privacy reasons, we don’t share contact details of sellers.
Paid, but no goods – what to do?
Give the seller some time first; payment processing and shipping can sometimes take a few days, and many private sellers are especially careful with firearms. If you don’t get a clarifying response:
- Set a final deadline for shipping or refund with the seller.
- Report the seller to us so we can check them.
- If necessary, file a police report and provide all data (report number, bank details, phone number, message history).
The item differs from the description
Private sales don’t follow the same standards as commercial trade. So it’s best to clarify all details beforehand and check the description and pictures carefully. If the item clearly differs, contact the seller directly – often a price reduction can be arranged. Important: You enter the purchase contract solely with the seller, not with Gunfinder. We cannot intervene in disputes; if needed, seek legal advice. Still report the case to us – if reports about a dealer accumulate, we can take action.
The shipment does not arrive
Packages can be tracked using the tracking number. Ask the seller for the tracking number and logistics company. Firearm shipments are handled by specialized transport companies and are usually trackable online. If you wait disproportionately long without feedback, set a deadline, report the case to us, and always file a police report for firearm shipments.
The price seems too high or too low
The price is set by the seller. A high price often reflects the sentimental value. Noticeably low prices should be treated with caution – the item may have defects, or it could be a scam attempt. Report such listings to us, and we will take a look.