Frequently Asked Questions About Identity Verification at Gunfinder
What is the identity verification at Gunfinder?
Identity verification is a process we've introduced at Gunfinder to confirm your identity and ensure the safety of everyone on our platform. It's also an important step to make sure we meet legal requirements, especially in connection with the sale and purchase of firearms.
Does identity verification replace a buyer's proof of age?
No! The identity verification only confirms that you are who you say you are — it does not verify your age.
Proof of age therefore remains mandatory for purchases of items with an 18+ age restriction.
How does identity verification work and what do I need for it?
First, you need to be a registered user. After creating an account, we'll ask you to verify your identity. This is done simply using your ID document.
All you need for verification with your ID document is your ID card and a laptop, tablet, or smartphone with a camera.
When you start the identity verification through our partner Veriff, you'll be asked to hold the front and back of your ID card up to the camera, followed by a selfie of yourself holding the ID. That's it!
Is my identity verification secure?
Yes, your security is our priority. Your personal data and documents are transmitted securely and stored in compliance with GDPR. Gunfinder adheres to strict data protection policies and uses advanced encryption technologies to keep your data safe.
What happens if my identity verification fails or I have problems with it?
First of all, there are a few things to keep in mind when taking the photos:
1. Use the highest camera resolution available.
2. Make sure you have good natural light and avoid reflections, glare, and backlighting on both the camera and the ID.
If your identity verification still fails, please contact us at [email protected]
Do I need to complete identity verification if I just want to browse the platform?
No, identity verification is only required if you're registered as a commercial seller or want to sell an item privately.
However, for greater trust and mutual security, we recommend that anyone looking to complete a transaction on Gunfinder gets verified.
You can browse the platform without verifying your identity.
How often do I need to go through this process?
Normally, you only need to go through this process once — unless you change important account information or we require a re-verification for any reason.
Please note that you must be logged into your Gunfinder account to complete identity verification.
You can start the identity verification here: go to identity verification