Frequently Asked Questions About Identity Verification

With identity verification, you confirm your identity on Gunfinder – this builds trust and increases security for everyone. Here we answer the most common questions.

What is identity verification?

Identity verification is a process by which we confirm your identity to ensure security on the platform. It also helps us meet legal requirements around the buying and selling of firearms.

Why is identity verification important?

Gunfinder is an open marketplace – you can post listings even without verification. For security reasons, however: until you complete identity verification, you can see messages from interested buyers and will be notified about them, but you won't be able to reply. This protects all users from fraud. With a completed verification, you build trust, can get in direct contact with interested buyers, and – in our experience – sell more easily.

Does identity verification replace proof of age?

No. The verification only confirms that you are the person you claim to be – not your age. For items with an age restriction of 18+, proof of age remains mandatory.

How does identity verification work and what do I need?

You need to be registered and logged into your account. For verification, you'll need your ID card and a device with a camera (laptop, tablet, or smartphone). The process via our partner Veriff:

1. Hold the front of your ID card up to the camera.
2. Hold the back up to the camera.
3. Take a selfie with your ID card in hand. Done.

Is my identity verification secure?

Yes. Your data and documents are transmitted securely and stored in compliance with GDPR. We adhere to strict privacy policies and use modern encryption to protect your data.

What should I do if verification fails?

Pay attention to a few things when taking your photos:

• Use the highest camera resolution available.
• Ensure good natural light and avoid glare, reflections, and backlighting on both the camera and your ID.

If verification still fails, write to us at [email protected].

Do I need to go through verification if I just want to browse?

No. Identity verification is only required if you sell commercially or want to sell an item privately. You can browse without verification. If you want to make a transaction, however, we strongly recommend completing verification.

How often do I need to do this?

Usually just once – unless you change important account information or we need a new verification for another reason. Start your identity verification here.