In our help topics we help you quickly and easily with questions about buying or selling via Gunfinder. You can find the answers in the sections. If your question is not listed, do not hesitate to contact us. We are happy to help!

User account

1. Can I rate other users on Gunfinder?
2. How can I change my user data?
3. How can I verify myself?

Buying on Gunfinder

1. How to buy on Gunfinder?
2. How do I communicate with the seller?
3. I cannot reach the seller
4. Can I call the seller?
5. Goods have been paid for, but the seller does not contact me/ does not send the goods. What to do?
6. I received an item that was different from the description.
7. Shipment never arrived to me.
8. The price of an offer is too high/low

Gun purchase on Gunfinder

1. What does purchase mean?
2. How does the purchase work?
3. What documents do I need?
4. Where can I get the master data sheet
5. My gun has a scope mounted on it - can I still sell it?
6. How do I have to pack the weapon?
7. Important notification to the authorities!
8. Which firearms authority is responsible for me?

Selling on Gunfinder

1. How can I sell on Gunfinder?
2. Offering free weapons
3. Offering knives, equipment and clothing
4. What are the fees for a sale?
5. Can I offer decorative weapons on Gunfinder?
6. Can I offer parts of weapons on Gunfinder?
7. Goods have been sold, but the buyer does not contact me / does not pay. What to do?
8. Goods have been shipped, but the buyer does not contact me / does not pay. What to do?
9. How many different products can I offer?
10. I can't find my offer in Gunfinder search results

Create an offer

1. What is the minimum price on Gunfinder?
2. How should I design my offer on Gunfinder?
3. How can I delete an offer?
4. Which offers are prohibited on Gunfinder?
5. Can I change my offer?
6. How do I categorize my offer correctly?
7. How many pictures can I add to my offer?
8. How long will my offer be online?

Commercial sale

1. Can I sell through Gunfinder as a dealer?
2. Can I highlight my offers?
3. How can I connect my online store to Gunfinder?
4. Do I need an online store to sell on Gunfinder?

Purchase authorization

1. Who am I allowed to sell a gun to?
2. How do I check the eligibility of a potential buyer?
   1. Original EWB
   2. Scan of an EWB
3. Are verified users automatically eligible to purchase?

Shipping weapons

1. What do I have to pay attention to legally when shipping weapons?
2. Can I ship weapons and ammunition together?
3. How is a weapon packed?
4. How are free weapons shipped?